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Genesys orchestrates more than 70 billion remarkable customer experiences for organizations in more than 100 countries every year. Through the power of their cloud, digital and AI technologies, organizations can realize Experience as a Service℠, their vision for empathetic customer experiences at scale. With Genesys, organizations have the power to deliver proactive, predictive, and hyper personalized experiences to deepen customer connection across every marketing, sales, and service moment on any channel, while also improving employee productivity and engagement. By transforming back-office technology to a modern revenue velocity engine Genesys enables true intimacy at scale to foster customer trust and loyalty.

NICE is the worldwide leading provider of both cloud and on-premises enterprise software solutions that empower organizations to make smarter decisions based on advanced analytics of structured and unstructured data. NICE helps organizations of all sizes deliver better customer service, ensure compliance, combat fraud and safeguard citizens.

Avaya is a recognized innovator leading business communications for the digital age. Avaya delivers smart global solutions and technologies for customer and team engagement, unified communications and collaboration, contact center and customer experience management, and networking. They provide related services to large enterprises, midmarket companies, small businesses, and government organizations around the world.

Tetherfi provides a ‘Digital Customer Service’ platform that enables rich-media, conversational, in-app customer engagement for Sales and Service. Integrating Tetherfi’s in-app customer engagement platform components with the Tetherfi SDK / API, customers can initiate voice, chat, and video conversations through mobile apps, popular social media messaging platforms and corporate websites

Change is an essential part of the Vonage DNA. Vonage original business brought VoIP to families and small businesses. And now they are making communications more flexible, intelligent, and personal to help enterprises the world over stay ahead. They have brought leaders in unified communications, contact centers, and communications APIs all under one roof. 

Mitel, as a global market leader in business communications powering more than two billion business connections, helps businesses and service providers connect, collaborate and provide innovative services to their customers. Our innovation and communications experts serve more than 60 million business users in more than 100 countries. (ShoreTel is acquired by Mitel in 2017)