Future-Ready CX

Thrilled to have been part of an inspiring training experience in Genesys Partner SC Masterclass at Aloft Kuala Lumpur on 23–24 April 2025.

It was a power-packed two days diving deep into the latest updates on the Genesys Cloud Platform, from new features to hands-on sessions exploring various latest innovations – with a strong focus on what’s trending now: AI-powered CX.

We walked away with valuable insights, practical experience, and renewed excitement to bring these innovations into our customer journeys.

Thank you Genesys for the continuous enablement and collaboration!