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CCAM CX Sumit 2024

ITApps

14 Nov 2024

Customer Experience - The Next Chapter

Wrapping up an incredible two days at the CCAM CX Summit 2024!


The event has been a tremendous success, filled with engaging conversations, innovative ideas, and meaningful connections.

Together with AWS and Genesys, we showcased our all-in-one solution, demonstrating how seamless integration of technology can transform customer experiences.



We were honored to welcome Datuk Ts. Fadzli Abdul Wahit from MDEC to our booth, where we had the opportunity to share how ITApps, Genesys, and AWS are collaborating to create impactful CX solutions.

These conversations highlighted the power of partnerships in driving innovation and customer-centric strategies.



We are also excited to have Chew May Chong from Maxis, our valued customer, presenting "Elevating the Maxis Experience: A Journey to Customer Delight." 

She showcase on how Maxis, Genesys, and ITApps work together to transform customer interactions and create exceptional experiences.

It’s a testament to the impact of collaboration and innovation in achieving CX excellence.



A heartfelt thank you to the organizers, our partners, and everyone who visited our booth.

Your enthusiasm and curiosity drive us to keep innovating and delivering cutting-edge solutions.

Here’s to creating exceptional customer experiences, together! 🚀



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