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Pre-Sales Consultant

Kuala Lumpur, Malaysia

Job Type

Full Time

Job Description

"Solutioning" is fundamental to the this role. It is important to realize that a component of the responsibilities will include assisting the customer, Sales and Professional Services team with the discovery, analysis and ultimately the recommendation of strategic solutions for the customer by delivering transformational pitches based in live product demonstrations to validate. 

  • Discover the customer's business needs, and position the best solution to achieve those business objectives

  • Build and present customized solutions and demonstrations focused on ITApps products to multiple customer personas showing how ITApps will accelerate their business strategies and a path to value.

  • Convey a deep understanding of the customer's architecture as it pertains to ITApps solutions

  • Orchestrate and lead cross-functional solutions guides, and align them to the opportunity strategy

  • Develop and deliver the story of the customer experience aided by ITApps technologies

  • Participate in allappropriate product, sales, and procedural training and certifications to acquire and maintain the knowledge vital to be effective in the position

  • Communicate concepts, architectures, solution approach options and evaluations through effective diagrams and written materials.

  • Conduct solution demonstration, and proof of concepts (POC).

  • Technical proposal writing for RFI/RFQ/RFP/Presentation to be provided to customers.

Requirements

Your previous experience of at least 2 years developed your expertise in pre-sales, technical sales, system solutioning integration or similar roles and now you’re looking for a high-growth challenge in a multi-region IT company

  • You have strong technical background with business sense and passion for IT and technology both Cloud and On-Premise system.

  • Experience in platform or technology like Omnichannel Contact Center, Chatbot, VoiceBot, and Customer Relationship Management (CRM) will be added advantage.

  • Knowledge of related applications, relational database and web technology

  • Solid oral, written, presentation, collaboration and interpersonal communication skills

  • Ability to work as part of a team to solve technical problems in varied environments

  • You take proactive and creative approach to attend to clients’ needs (even if they are sometimes not aware of those needs).

  • You are able to present products and ideas with ease, confidence and persistence.

  • You are a highly motivated self-starter, who is hungry to win, always looking to push own limits.

  • You prefer collaborative, fast-paced, entrepreneurial environment

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