With a CRM system, your employees can dump their hideously-long sheets where customers information stored. Local sheet files are hard to share among colleagues, barely readable, and hard to maintain. What’s worst is, everyone in your company have a slightly different version sheet in their own drives, and all are partially up-to-date.
A CRM system is designed for collaboration. A group of people can look at the same database, and edit it at any time to ensure it is always carrying the latest information. Customer’s information is transparent to everyone involved. Conversations and purchase history can be accessed easily. Even if your lead sales take a sick leave or two, someone will be able to reach that customer and follow up, with rich knowledge to that customer.
Salesforce is a cloud computing and social enterprise software-as-a-service. They make CRM easy to use for small businesses and large scale enterprises, one of the best CRM system in the market. Salesforce also enables you to manage all interactions with your customers and prospects, so your organization can grow and succeed.
ORLIG CRM is a purpose build Customer Experience and CRM platform that allows the organization to quick and easy way to deploy CRM with the right processes to enhance the Customer Experience. The key of ORLIG CRM is to enable you to have a quick 360 degrees view of customer and equipped your team with all the needed information to create an uniquely crafted customer experience for your client.
Raise your Game! ORLIG!