(Hong Kong, August 10, 2008)
Telepaging Limited chose to transition from the provision of traditional paging and secretarial services to contact center outsourcing. This required the swift implementation of an IP contact center and an end-to-end telemarketing system capable of fulfilling a wide range of client needs. ITApps provided a state-of-art solution consisting of an Avaya IP contact center and C-Centric Telemarketing system , supplying a highly reliable and versatile platform capable of effectively handling both inbound and outbound telesales. By creating a flexible, feature rich, and cost effective contact center solution, ITApps enabled Telepaging to quickly respond to their customers' changing needs.
About ITApps
ITApps is a Pan-Asian, full-service consulting, systems integration, and outsourcing company committed to delivering innovation. The company specializes in IP communications, contact center solutions, performance optimization, and customer relationship management (CRM) applications. ITApps continues to provide its customers with the best of all possible worlds: leading-edge technologies, industry best practices, and cost-effective, future-resistant solutions.
